Refund policy

Refund & Return Policy

All sales are final.

BEEN DUE. does not accept returns or exchanges for change of mind, incorrect size selection or any other reason where the product is not faulty or otherwise covered by applicable consumer law.

Before placing your order, please carefully review the product description, size guide, colour and other product details to ensure you select the correct item and size.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, defective or materially different from what you ordered, please contact us as soon as possible at been2due@gmail.com with your order number and clear photos of the issue.

We will assess the issue and, where required by applicable consumer law, provide an appropriate remedy, which may include a repair, replacement or refund.

Nothing in this policy excludes, restricts or modifies any rights you may have under applicable consumer protection laws.

Change of Mind

We do not offer refunds or exchanges for change of mind, including where you have selected the wrong size.

Please use our size guide before purchasing to help select the appropriate size.

Sale Items

Sale items are also final sale, subject to any rights and remedies that cannot legally be excluded under applicable consumer law.

Contact

For questions regarding an order or a potentially faulty or incorrect item, please contact been2due@gmail.com.